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TribesNext >  TribesNext.com Forums >  Support >  i can't log in with my account in Tribes 2 online « previous next »
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Author Topic: i can't log in with my account in Tribes 2 online
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Nugget²

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15: July 17, 2016, 10:15:17 PM »
Please watch my video https://www.youtube.com/watch?v=km_qQ6MLfPU&feature=youtu.be look at my problem please  Smiley
GeEkOfWiReS1097
Nugget²

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16: July 18, 2016, 11:57:49 AM »
You cannot login because you are missing the files Krash mentioned. Additionally, your video shows that the authentication server is offline.

The video I posted below can give you a general idea where to look for those file in your installation or an older one.

<a href="http://www.youtube.com/watch?v=Fh7iaEIOOmY" target="_blank">http://www.youtube.com/watch?v=Fh7iaEIOOmY</a>

If your problem can't be solved, you haven't dug deep enough.
Avoid re-posting a question that has been answered and we can prevent forum clutter:
Search with me.
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Nugget²

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17: July 20, 2016, 04:50:13 PM »
thank u for your time
actually i found that the files are not present in the gamedata file >so how can i get them >>> sorry am just a beginner  Smiley Smiley
Heat_
Nugget

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18: July 22, 2016, 08:01:16 PM »
Wait and try again tomorrow. The store files are created when you retreive your account. But if the account server is still down, you can't retreive your info until it comes back up.
Ragora
Seņor Nugget

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19: July 23, 2016, 12:58:13 PM »
Wait and try again tomorrow. The store files are created when you retreive your account. But if the account server is still down, you can't retreive your info until it comes back up.

Yup, the "Retrieve Account" that you first have to do actually requires the authentication server to be around for the files to download. Once you have those credentials, the login is processed totally locally (the server could be nuked at this point) and that login decrypts your credentials for use with authentication against game servers.

"Only two things are infinite, the universe and human stupidity, and I'm not sure about the former." - Supposedly Einstein
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Nugget²

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20: July 24, 2016, 05:12:05 AM »
THANKS TO YOU ALL FOR HELPING ME
Rev. Zen
Nugget
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21: July 30, 2016, 12:54:34 PM »
Hi guys, I just reinstalled TribesNext and I am having the same issue. Anyone have an idea when the account server will be back up?
GeEkOfWiReS1097
Nugget²

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22: July 30, 2016, 04:06:00 PM »
Thread that had the official notification to the community was here.
Odds are if Thyth doesn't know when it will come back up then a lot is involved in getting it restored from even an older backup.

If your problem can't be solved, you haven't dug deep enough.
Avoid re-posting a question that has been answered and we can prevent forum clutter:
Search with me.
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Nugget²

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23: August 05, 2016, 09:44:07 PM »
Use these http://www.tribesnext.com/forum/index.php?topic=3550.0.
« Last Edit: February 28, 2017, 10:18:00 AM by ||TRIBES||NEXT|| »
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